Effective Date: 04/22/2024
At Mustashio, we are committed to protecting your privacy. This Privacy Policy describes how Mustashio, Inc. ("Mustashio", "we", "our", or "us") collects, uses, shares, and protects the personal information of visitors and users ("you", "your") of our website https://www.mustashio.com and our software platform (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our Services.
1. Information We Collect
a. Information You Provide to Us
- Account Information: Name, email address, company name, phone number, billing details, and password when you create an account.
- Support Requests: Any information you provide when contacting our support team.
- Forms and Communication: Information you submit via contact forms, surveys, or when signing up for newsletters.
b. Information We Collect Automatically
- Usage Data: IP address, browser type, device type, pages visited, time spent on pages, and other analytical data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track user behavior, and improve our Services. You can manage cookie preferences through your browser settings.
c. Information from Third Parties
We may receive information from third-party services that integrate with our platform, such as payment processors or analytics providers.
2. How We Use Your Information
- Provide and maintain our Services.
- Respond to inquiries and provide customer support.
- Improve and optimize our Services and user experience.
- Communicate with you about updates, promotions, and company news (with your consent, where required).
- Analyze usage trends and user behavior.
- Enforce our Terms of Service and prevent fraud or abuse.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate, maintain, and improve our Services (e.g., cloud hosting, analytics, payment processing).
- Legal Obligations: When required by law or in response to valid legal requests (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Your Privacy Choices
- Access and Correction: You may request access to or correction of your personal information by contacting us.
- Marketing Emails: You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. International Users
Our Services are operated from the United States. If you are accessing our Services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our Services. Your continued use of the Services after changes are made constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Mustashio, Inc.
Email: info@mustashio.com
Website: https://www.mustashio.com